Shipping Policy
1. Processing Time
-
Orders processed within 1-3 business days
-
Weekends/holidays excluded
-
Delays possible during peak seasons
2. Shipping Methods & Costs
| Service | Timeframe | Cost | Notes |
|---|---|---|---|
| Standard | 5-10 business days | $5.99-$9.99 | Free over $50 |
| Express | 2-3 business days | $12.99-$19.99 | Contiguous US only |
| Freight | 7-14 business days | Quote required | Large/bulk orders |
3. Delivery Areas
-
All 50 US states
-
APO/FPO addresses
-
No international shipping currently
-
Certain restrictions may apply to Alaska/Hawaii
4. Order Tracking
-
Tracking numbers emailed upon shipment
-
Allow 24 hours for tracking activation
-
Contact carrier directly for delivery questions
5. Delivery Issues
-
Failed deliveries returned to sender
-
Address changes: contact us within 6 hours of order
-
Lost packages: we file claims after 14 days no movement